Pavan Kumar T R
Lead Intune / MDM Administrator | Unified Endpoint Management (UEM) | Microsoft Endpoint Manager | Enterprise Mobility Solutions (EMS)
- Role
- Lead Administrator Microsoft Intune Mobile Device Management (Mdm) at HCLTech
- Location
- Kolar, KA, IN
- LinkedIn followers
- 500 followers
About Pavan Kumar T R
I’m an IT professional with 11+ years of experience specializing in Unified Endpoint…
Experience
Lead Administrator Microsoft Intune Mobile Device Management (Mdm)
Jul 2018 — Present · IN
Deliver enterprise-wide Microsoft Endpoint Manager (Intune) UEM support for iOS, Android, and Windows devices, ensuring seamless enrolment, compliance, and security. Administer configuration profiles, conditional access, app protection policies, and Intune patch management. Prepare SOPs, SMTDs, and knowledge guides to standardize processes and improve resolution efficiency. Handle incident and escalation management via ServiceNow, resolving Wi-Fi, app, email, passcode, and Apple ID issues. Manage provisioning profiles, certificate renewals, enterprise application licensing, and SIM activation troubleshooting (AT & T, Verizon). Conduct KT sessions for MDM engineers and field staff, earning consistent client recognition. Provide VIP support, resolving high-priority issues such as app renewals and license escalations. Supported Autopilot (zero-touch deployment) and Intune patching implementation.
Education
Govt. School Of Mines
Diploma in computer science, Computer Science
2006 — 2015
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