Pavan Gopichand

Senior Regional Sales Manager @Bajaj Finserv

Bengaluru, IN

Serve as the primary interface between accounts and BFL for requirements translation, business queries, and process/policy coordination. Successfully launched new product portfolios, increasing financing on IT products with digital policies.• Act as a key catalyst resource for existing accounts and BFL, ensuring prompt services and active cross-selling.• Analyze new business and process requirements, develop strategic roadmaps for account-specific enhancements, and translate them into process-specific designs.• Create and conceptualize new spend categories for EMI cards, building comprehensive roadmaps for end-to-end delivery, including partnerships, commercials, and processes.• Design and execute regional/account-level promotional campaigns and sales strategies to boost brand awareness.• Liaise with partners to roll out promotional offerings across product lines, increasing revenue and exploring cross-sell opportunities. Build and maintain authentic relationships with CXO-level professionals and administrative assistants.• Own customer reward programs from conception to execution, boosting engagement through scratch cards, coupon codes, and gamification initiatives. Conduct in-depth analysis of new business and process requirements.• Engage effectively with service providers like SFDC, ATOS, and TCS for smooth process setup and functioning.• Collaborate with support functions and sales teams to develop product policies, risk strategies, operational processes, and system enhancements.• Devise strategic roadmaps for account-specific enhancements, translating them into process-specific designs.• Monitor portfolio performance and delinquency parameters to ensure stable business growth.• Render training to partner staff on products, processes, and propositions.• Assure smooth operational processes across all partner locations.• Build strong relationships with Channel Partners through regular feedback and collaboration.

Indian Institute of Management, Lucknow

General Management Program, Business Administration and Management, General

Surana College

Bachelor of Business Management, Sales, Distribution, and Marketing Operations, General

Dayananda Sagar University

Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies