Paulynrose MacAdangdang

Operations Program and Support Assistant @Safe & Sound

San Francisco, CA, US

Oversaw front-desk operations at two high-traffic office locations, greeting visitors, managing inquiries, and supporting seamless communication between teams and external partners- Maintained sensitive client data for 25+ Child Advocacy Center cases monthly, ensuring accuracy, confidentiality, and compliance with standards- Triaged operational and service requests, collaborating with leadership, IT, facilities, and DEI teams to resolve issues efficiently- Managed purchasing, inventory, vendor relationships, and departmental budgets; implemented cost-saving workflows and processed invoices- Provided administrative support across departments, including complex calendar management, internal communications, and preparing executive-level reports and presentations- Coordinated onboarding for new staff, ensuring workspace readiness, equipment setup, and access to systems from day one- Organized internal events, trainings, and cultural programs to boost team engagement and morale- Maintained tracking systems for office operations, supply management, and compliance documentation- Created internal newsletter content, managed cultural boards, and developed engagement materials to enhance transparency and staff connection- Proficient in Microsoft Office Suite, Google Workspace, Salesforce, Asana, and Monday.com for task management and project coordination.