Paul Willy

About Paul Willy

Specialties: IT Service Management, ITIL Practitioner.Cisco Route Switch CCSI 20••••24.Microsoft System Center - Monitoring, Configuration Management, Service Management and Automation whether on premises or in the cloud. Active Directory, and Network Security.Paul tripled the student count in System Center classes over three years by adding value through consulting in the classroom. Typical Learner comments;\"Wow! Paul Willy was an outstanding instructor. This was the best training class I\'ve ever taken!\"\"Paul was willing to share his experiences with the SCCM product, and allowed us to ask questions that were applicable to our own environments, as well as provide a deeper understanding on how the product works and its limitations. I came in knowing the basics as a Service Desk Tech for using the product, now I feel that I may be able to help the only admin we have as a back up.\"\"Fantastic instructor! Made the learning experience fun and gave great real world examples and solutions for common issues, as well as where to go to gain more information if needed in the future.\"\"Paul had some of the best real world experiences to share.\"Summa Cum Laude graduate of Capella University BS-ITProfessional CertificationsCertified Ethical HackerMicrosoft; MCSE\'s 2016 Cloud and Infrastructure, Security, NT 3.51, 4.0, Windows 2003MCITP-Enterprise Administrator, DST/EST, MCSA 2012Cisco CCNA, CCSIITIL Support Restore Practitioner, Release Control PractitionerNovell MCNE, ECNE, CNE 3, 4, 5, 6CompTIA A+, Network+, Security+, IT Project+, CTT+Help Desk Institute SCA, HDA, CSS

Experience

1. Adjunct Professor

   Montcalm Community College

   Dec 2024 — Present · Greenville, MI, US

Education

• North Central College

  English, Programming

  1992 — 1993

• Capella University

  BS IT, Information Technology

  2010 — 2012

• North Park University

  Chemestry, Biology

Skills

• Troubleshooting
• IT Service Management
• Change Management
• Technical Documentation
• Technical Support
• Mct
• Windows 7
• Certified Ethical Hacker
• Microsoft Products
• Certificate Services
• Vmware
• Information Technology
• Scripting
• Virtualization
• System Center Suite
• Intrusion Detection
• Technical Training
• Security+
• Hyper-V
• Networking
• Network Security
• Cisco Technologies
• Problem Management
• Instructor-Led Training
• Security
• Enterprise Architecture
• Business Continuity Planning
• Data Loss Prevention
• Cloud Monitoring with Microsoft Oms
• Active Directory
• Windows Server
• Cisco Routing & Switching
• Information Security Management
• Cloud Device Management with Intune
• Dns
• Microsoft Certified Professional
• Cisco Routers
• Identity Federation
• System Deployment
• Servers