Paul Twigg
Group Chief Technology Officer (CTO) @Digital Commerce Group
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WORK HISTORY
Group Chief Technology Officer (CTO) @Digital Commerce Group
Calgary, AB, CA
Head of IT, Engineering, Data Centre, including vendors, implementing the Overall IT Vision, Strategy, Innovation and Budget for a group of companies including a Schedule 1 Bank in Canada, multiple Fintech\'s, and a PIM and Ecommerce company.Built Payment, Banking, E-Commerce, Card Issuing, Card Acquiring, PIM, Connectivity and Portal products and systems.Reporting to the President of the Bank. Built a strong and diverse IT department that reported quarterly activities to the Board.Manage IT vendors and offshore development resources around the world.Deliver IT stability to the Banks core financial client-based API platforms which process around 5 billion transactions per quarter.Deliver key projects, implementing new business and regulatory capabilities quarterly, including Card tokenization, Card printing, Acquiring, SMB Financial and Banking management, Match and Kill capabilities, Fraud management, and the implementations of the latest processing standards from Interac, Visa, Mastercard, Amex.Oversee the management of the secure active-active infrastructure for the bank, across multiple on-premise data centres and multiple clouds (Azure and AWS).Oversee the engineering team, implemented new application lifecycle management, including automated DevOps architecture and processes. Able to achieve multiple deployments a day with zero down-time.Delivered client-based and internal reporting and data system.
EDUCATION
The University of Huddersfield
HND Computer Science, Computer Science
SKILLS
ABOUT PAUL TWIGG
Steering Digital Commerce Bank\'s technological frontier, my role as Group Chief Technology Officer involves crafting innovative payment solutions, leading software engineering and fortifying the bank\'s IT infrastructure. With a keen focus on strategic IT leadership and managing IT vendors, I\'ve effectively aligned IT with business goals, ensuring robust processing of over 5 billion quarterly transactions through our API platforms. Spearheading pivotal projects, such as card issuing, card acquiring, card tokenization and fraud management, I\'ve consistently delivered new business and regulatory capabilities.My tenure reflects a commitment to fostering a diverse and dynamic IT group, diligently reporting our quarterly progress to the Board. The value I place on innovation is evidenced by the creation of the National Innovation Program during my previous tenure at NTT DATA Services, where I enabled startups to leverage our global innovation fund. These initiatives not only won multiple awards but also cemented my reputation as a leader passionate about pioneering cutting-edge technology solutions within the financial sector.
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