Paul Thompson

Senior Product Owner Lead Po Product Manager @UBS

London, GB
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+91 *********19

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WORK HISTORY

Jul 2020 — Present

Senior Product Owner Lead Po Product Manager @UBS

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London, GB

I lead the product vision, strategy, and delivery of a cloud-based Product Management platform designed to provide a unified ‘single-pane-of-glass’ view for product, operational, and strategic stakeholders across the bank. I drive the continuous development of web and data capabilities that enable smarter, faster, and more consistent decision-making.Working side-by-side engineering, UX, data architecture, and business teams, I shape the product roadmap, define priorities, and ensure alignment with security, compliance, and enterprise architecture standards. I champion Agile practices to optimise delivery flow, reduce complexity, and improve the usability and adoption of digital tools across multiple business groups.Key Responsibilities & Achievements- Defined the product vision and roadmap to align delivery with business outcomes and strategic transformation initiatives- Led cross-functional squads across engineering, cloud, UX and data to deliver new platform capabilities and iterative enhancements- Designed and embedded data visualisation and reporting capabilities (e.g, Power BI) to support faster, data-driven decision-making- Standardised workflows and simplified user journeys to reduce operational complexity and friction- Championed Agile ways of working to foster transparency, ownership, and continuous improvement- Increased platform adoption from approx annual visits in 2022 to more than in 2024 through targeted feature and UX improvements, user engagement, and roadmap prioritisationSkills: Product Ownership • Agile Delivery • Web Application Development • Cloud & Data Architecture • UX & Design Thinking • Data Visualisation (Power BI) • Stakeholder Management • Digital Transformation • Process Optimisation • Cross-Functional Leadership

EDUCATION

N/A

Brunel University of London

Bachelor of Arts - BA, Business Management (music major)

SKILLS

Ruby on RailsChange ManagementIT StrategyFront Office Trading SystemsBloombergService Delivery ManagementBusiness Process ImprovementCloud ComputingCapability DevelopmentCustomer Service / CommunicationClient PresentationBusiness AnalysisContinuous ImprovementIT Service ManagementCross-Functional Team LeadershipEnterprise MobilityFinancial ServicesInfrastructureInternal CommunicationsIT GovernanceIT OperationsIT Risk ManagementMajor Incident ManagementMicrosoft OfficeMobile ApplicationsMobile DevicesOrganisational DevelopmentProject ManagementSaasSenior Stakeholder ManagementService DeskService Desk Workflow and Procedural AnalysisStrategic PlanningSystems AnalysisTeam LeadershipVendor ManagementHerokuGitGithubBitbucket

ABOUT PAUL THOMPSON

At its core, I’m a Product Manager and Product Owner for an enterprise web platform used by internal teams, setting product strategy and vision, owning the roadmap and backlog, translating business problems that cut across multiple data sources into clear product capabilities, and leading creative and technical teams to deliver iteratively and at pace.Senior Product Leader with 20 years’ experience across technology and platform delivery within banking, wealth management, and financial services.Currently operating at Senior Product Owner / Lead PO / Product Manager level at UBS, I own the vision, product-led solution design, and delivery of enterprise data platforms used by senior leaders and internal teams. I specialise in taking complex initiatives and turning them into trusted, high-adoption products.Most notably, I led the transformation of a failed internal reporting concept into a cloud-native Azure platform, bringing together fragmented data from multiple systems to answer business questions others struggled to solve. This grew usage from approximately 30 users to 16,500 unique users, with visits increasing from in 2021 to in 2024.The platform supports decision-making across business management, service and product performance, and risk and control, enabling leaders to see a coherent picture across operational and strategic concerns.I operate as a solutions-oriented product leader, defining product vision, logical data design, and user experience while partnering with specialist engineering teams for implementation. I design solutions at the intersection of business questions, data structure, and user experience, ensuring platforms are credible, intuitive, and genuinely used.Through the platform I lead, I’m actively exploring and shaping practical AI use cases where they genuinely improve insight, usability, and decision-making, while operating within enterprise risk and governance constraints.UX is a core part of product credibility for me. Even the strongest technical implementation is undermined without a unified and intuitive experience. As part of product ownership, I have led UX and interaction design using Figma to establish a coherent, end-to-end product experience where needed.London, UK | Open to Senior PO, Lead PO, and Product Manager (Data / Platform) conversations.

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Paul Thompson — Senior Product Owner Lead Po Product Manager at UBS in London, GB | Unifers