Paul Krupa

Market Research & Intelligence executive with skills refined by success in product development & management, operations and strategy in financial services. An organizational \"glue\" type that builds collaborative teams.

Role
Director Expierence Market Intelligence at AICPA
Location
Raleigh, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Paul Krupa

Arch Capital\'s Vice President of Research and Intelligence, my leadership in global market research and intelligence propels our strategic decision-making, informs product innovation, and enhances customer engagement. The team\'s proficiency in competitive analysis and regulatory developments across continents underpins our ability to navigate diverse markets and drive business success. With a certification in Fostering Inclusion and Diversity, promoting an inclusive workplace is also a priority. Our work at Arch Capital is marked by a commitment to delivering comprehensive market insights that inform critical business strategies. Thanks to the efforts of our dedicated team, we are adept at designing and executing research projects that yield actionable data, facilitating the successful commercialization of new offerings and ensuring customer satisfaction. This rigorous analytical approach ensures that our leadership is equipped with the knowledge to maintain a competitive edge in the insurance and mortgage industries.

Experience

  1. Director Expierence Market Intelligence

    AICPA

    Aug 2025 — Present

Education

  • Kenan Flager School of Business Executive Education -University of North Carolina

    Executive MBA

    1994 — 1996

  • Babson College - School of Executive Education

    Strategic Planning

    1999 — 2000

  • UNC Charlotte - Cannon Financial Institute

    Certified Trust Operations Professional (CTOP) i

    1990 — 1993

  • Oakland University

    Bachelors, Business

    1981 — 1984

Skills

  • Six Sigma
  • Product Launch
  • Segmentation
  • Pricing
  • Project Implementation
  • Payment Cards
  • Marketing Effectiveness
  • Analytics
  • Collaborative Leadership
  • Product Management
  • Market Research
  • Mortgage Lending
  • Business Analysis
  • Mortgage Banking
  • B2b
  • Loyalty Program Development
  • Project Management
  • Collaborative Working
  • Management
  • Process Improvement
  • Strategy Development
  • Portfolio Management
  • Customer Experience
  • Market Intelligence
  • Strategic Planning
  • Launch of New Products
  • Market Analysis
  • Financial Services
  • Product Strategy
  • Banking
  • Team Management
  • Commercial Cards
  • Product Innovation
  • Executive Management
  • Strategy
  • Marketing
  • Product Development
  • Analysis
  • New Product Ideation
  • Program Management

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Paul Krupa — Director Expierence Market Intelligence at AICPA in Raleigh, NC, US | Unifers