Paul Labay
Director, Digital @Sundance Institute
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WORK HISTORY
Director, Digital @Sundance Institute
The Director, Digital is charged with ensuring the continued growth and success of all digital products across the Institute. This includes oversight of Collab, our inclusive digital community which brings together artists and experienced advisors to learn from each other, as well as the Festival Platform, which brings the Festival to online audiences. The Director is responsible for the Institute’s digital operations, and ensuring we provide a quality digital experience to all of the Institute’s patrons.
EDUCATION
Wesleyan University
BA, English, Music
SKILLS
ABOUT PAUL LABAY
As a product management executive in educational technology, I bring over 17 years of experience leading digital product strategy and managing teams. Highlights:• Track record driving strong revenue growth- Transformed Wiley business model, increasing digital revenue share from 20% to 65%- Drove 47% revenue increase for Wiley’s Higher-Ed platform - Grew Wiley revenues for Ed-Tech product lines by as much as 33%(20••••17)- Drove Kaplan digital product revenue from zero to over $25 million annually; increased product portfolio 20X• Delivered strong customer satisfaction, e.g. 5x the NPS average; improved customer engagement by 200%• Launched Kaplan and Wiley adaptive learning platforms; saw over 4 million questions taken in three years• Managed platforms at scale, with annual users of over 500K and concurrent users of up to 25K• Considered an Ed Tech thought leader; asked to serve on multiple Ed Tech conference panels, including the Frankfurt Book Fair.• Led global teams of up to 60+ professionals; saw minimal turnover of highly productive staff; known for staff development, many saw promotions.
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