Paul Redmond

Commercial Operations Consultant @Dekra Uk

Lichfield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Commercial Operations Consultant @Dekra Uk

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GB

Brought in to support commercial growth and drive a shift towards a more opportunity-led culture across DEKRA Automotive.Working across the business to move from a purely delivery-focused mindset to one where teams actively identify, shape and progress opportunities within both existing and new client relationships.Focus areas include:• Building and embedding a practical cross-sell and referral approach across service lines• Supporting the development of new client opportunities and service propositions• Driving cross-segment collaboration to unlock additional value from existing clients• Developing tools and approaches to help teams spot and connect client needs• Aligning commercial activity with delivery capability to support sustainable growthDelivered through hands-on engagement, structured sessions and simple, practical tools that teams can apply day to day.Creating an environment where people feel confident to spot opportunities and do something about them.

EDUCATION

1997 — 1998

Sheffield Hallam University

BA, Business and Finance

1995 — 1997

Sheffield Hallam University

HND, Business and Finance

SKILLS

Team ManagementCustomer ExperienceBusiness EfficiencyPresentation SkillsPricingLean ThinkingBudgetsChange ManagementPerformance ManagementProcess EfficiencyFacilitationProcess ImprovementOperational ExcellenceCross-Functional Team LeadershipLeadershipCoachingLean ManagementStrategyProgram ManagementAutomotiveLogisticsCustomer SatisfactionStrategic LeadershipPerformance ImprovementCommunicationBusiness StrategyForecastingContinuous ImprovementRemote Team ManagementPlanningBudgetingBusiness AnalysisCorporate CommunicationsP&L ManagementManagementTeam BuildingEuropean MarketsTeam LeadershipBusiness PlanningOperations Management

ABOUT PAUL REDMOND

I work with automotive organisations to improve commercial performance and deliver change that sticks.My focus is simple: identify where growth sits, align the business around it, and make it happen.I’ve led transformation programmes across OEMs, dealer networks and mobility businesses, including Toyota GB and Avis Budget Group, helping organisations respond to industry change — from EV transition and regulatory pressure to new market entrants — while improving performance and unlocking growth.I step into complex environments, build trust quickly, and move from strategy to delivery. I work with teams to turn direction into practical action and measurable results.Automotive is my core sector, but my approach to commercial growth, capability building and operational change is transferable to any organisation facing change.

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Paul Redmond — Commercial Operations Consultant at Dekra Uk in Lichfield, GB | Unifers