Paul Pulley
User Experience (UX) Research | Quantitative Analysis | Customer Insights | Market Research
- Role
- Ux Research Manager, Heartland and Global Payments Integrated at Global Payments Inc.
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Paul Pulley
I help organizations improve their decision-making by generating data-driven, key insights through customer research, using quantitative and qualitative methods. I also enjoy helping team members and other employees develop their skills to do the same. I am experienced at user / market research, product management / marketing, strategy development, sales support, financial analysis, and process improvement. I am both a strategic thinker and detail-oriented professional with a keen sense of curiosity and innovation. Key Research Tools: Userzoom Go (interviews, usability tests), Pendo, Optimal Workshop, Miro, Figma, SurveyAnalytics / QuestionPro, Google Forms Key Computer Skills: R, MS Excel, SQL, MS PowerPoint, Google Suite Key Interests: Applied Statistics, Data Science, Survey Methods, Jobs-to-be-Done Innovation Theory Favorite Books- Quantitative User Experience Research - Quantifying the User Experience - Measuring the User Experience - Strengthen Your User Research Superpowers - R for Marketing Research Analytics - UX Research - The User Experience Team of One - The Mom Test, Influencer - Small Data - Outliers - The Tipping Point - Blink - Made to Stick - The Signal and The Noise - How to Measure Anything - Switch - R in Action - Strengthfinders 2.0 - and several others!
Experience
Ux Research Manager, Heartland and Global Payments Integrated
Sep 2021 — Present
Education
Brigham Young University
Bachelor of Science
University of Utah - David Eccles School of Business
Master of Business Administration - MBA
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