Paul M.
Business Change & Communications Manager @Haleon
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WORK HISTORY
Business Change & Communications Manager @Haleon
London, GB
Change Lead for EU deployment of new SAP APS planning & statistical forecasting tool, alongside a new Integrated Business Planning Process. Working directly with users and senior business stakeholders / leaders to define the changes, impacts, required actions and support sustained adoption of the changes. Complex, multi -wave deployment.
EDUCATION
KDU College - Penang, Malaysia
Law, Business A-Levels
The Open University
Business, Business Administration and Management, General
ABOUT PAUL M.
Experienced Change and Operations Leader with a wide breadth of cross-industry Operations Leadership, Change Management and Communications experience. Drawn from 19 years’ bottom up experience, from a shopfloor pharmaceutical packaging technician, progressing to Steriles Operations Manager, Site Leadership Team member to implementing strategic Global Change & Communications programmes. I have built a reputation for delivering results at pace, earned through a combination of demonstrated exceptional people skills, business acumen, humour, and pragmatism. Rapidly builds trust and rapport across an organisation.Before leaving GSK, I played a leading role in delivering the largest de-merger to ever take place in the UK, then subsequently worked in the Financial Sector, before moving into Higher Education, intentionally challenging myself in developing a wider breadth of experience. I understand the criticality of genuine engagement at all levels and I have a unique ability to build bridges between senior / board leadership and front line teams. I am currently the EU change lead for a global SAP IBP transformation programme in Haleon.I am emotionally astute, inclusive, and I identify opportunities and obstacles both in teams and organisations very quickly. My experience has taught me to maintain a holistic view whilst always being mindful and inquiring about the process details and people that underpin this. Member of the Change Management Institute KEY SKILLS• Cross Functional Matrix Leadership• Change Management; people-centric approach to design, implementation and transition to BAU• Working at pace in highly pressurised environments. • Communications• Organisational Development / Effectiveness analysis• Expert in Root Cause Analysis• Stakeholder Identification, Engagement & Management• Influencing - Senior Leadership, Support & Frontline Teams• Performance Metric development, evolution & monitoring• Continuous Improvement / Six Sigma• Kaizen & Workshop design & delivery / facilitation• People Development – delivering through others• Operations Process Management• Global Cultural Awareness• Working in highly Regulated industries• Crisis Management
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