Paul Planzer
Client Executive - Faa Dot, Faa Itipss Program Manager @Ost, Inc
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WORK HISTORY
Client Executive - Faa Dot, Faa Itipss Program Manager @Ost, Inc
As the FAA/DOT OST Client Executive and ITIPSS Program Manager, I promote our brand by providing mission expertise, and customer knowledge to all levels of OST operations and business development. As a seasoned industry executive, I have an unparalleled insight into the FAA/DOT market, to include strategic vision, mission, and budget trends. As the FAA/DOT Client Executive, I have unique access through the continuing relationships with the full spectrum of the customer from senior and mid-level leadership to the on the ground SME\'s, enabling OST to have exclusive engagement and gain critical knowledge to be successful. I also provide unbiased strategic input to opportunity capture, solutions, and review teams. From my years at ATCA, and now as a Client Executive, I bring strong and effective industry networks of former government executives, and industry executives that are invaluable sources of information and contact for strategic teaming.• Led the successful capture of FAA ITIPSS contract value -$2.4B• OST, FAA ITIPSS Program Manager• Lead FAA/DOT strategy• Lead the overall account planning, organization and ongoing account expansion efforts in order to ensure customer satisfaction and long term sustainable client engagements• Develop deep understanding of client strategic priorities and continually align delivery team to address client needs• Monitor and ensure that Operational Goals for the accounts are being met and any potential programmatic issues are being resolved while balancing growth, margin and customer satisfaction• Proactively identify, pursue and develop relationships with client Stakeholders across a variety of functional areas. Develop client relationship map and execute plan to continually strengthen relationships across client organization• Navigate complex client stakeholder environments; manage and reconcile potentially conflicting stakeholder priorities and agendas and develop solutions to meet needs of stakeholders
EDUCATION
Georgian College
Aviation
Community College of Beaver County
Associate of Arts (AA), Air Traffic Control / General Studies
SKILLS
ABOUT PAUL PLANZER
A positive individual capable of leading and managing people. Goal oriented with a proven track record of accomplishing assignments and achieving positive outcomes. • FAA/DOT Client Executive • Lead Capture Manager for FAA/DOT account • FAA ITIPSS Program Manager • Started a successful consulting company in aviation. • Successful strategy manager increasing revenue and capture new business. • Effectively managed ATCA relationships with its members, industry stakeholders, government regulators and other key external constituents • Key member in creating the world\'s largest Air Traffic Management conference and exhibition • Created programming for conferences attended by over attendees • Chair and liason for numerous committees, Commercial Space, Cyber, NAS Data, Acquisitions • Instrumental in implementing the Flight Service Station (FSS) operations center • Developed and initiated key program to adjust workload in and between FSS facilities • Successful member of new business capture teams • Developed standardized training programs for multiple geographically diverse locations • Avid pilot with over 500 hours of pilot in command • Control Tower Operator Certificate completed in August ‘04 Specialties: Private Pilot Air Traffic Controller
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