Paul P.
Assistant Vice President, IT @Macerich
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WORK HISTORY
Assistant Vice President, IT @Macerich
Los Angeles, CA, US
IT Service Management – Leads the IT Service Management functions (Incident, Change Management, IT Procurement, Configuration Management) and the initiative to modernize and right size processes based on ITILv4 and implement tools to support those processes. Oversees a team of 6 individuals covering the IT Service Management and SUpport functions. IT Operations and Strategy – Designed improvements and new processes by collaborating with executives to implement new standards and processes across the IT department.Project Management Office Lead – Directed the Project Management Office by implementing the standards and operating procedures on how IT projects are selected, prioritized and executed as well as managing high visibility and sensitive projects
EDUCATION
USC Marshall School of Business
BS, Accounting and Accounting Information Systems
University of Southern California
BS, Accounting
SKILLS
ABOUT PAUL P.
Senior IT Leader & Project Portfolio Strategist with 15+ years of experience guiding enterprise IT operations, implementing transformational systems, and shaping high-performing teams. Known for driving efficiency through process optimization, aligning technology investments to business objectives, and leading cross-functional initiatives from concept to delivery. Combines a deep understanding of IT governance, compliance, and service delivery with a strategic approach to stakeholder engagement, data-driven insights, and hands-on leadership.
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