Paul Olson

About Paul Olson

My specialty is healthcare data and enterprise analytics and application solutions and architecture which I’ve been doing for over 20 years. My recent experience has expanded into operations, developing and leading analytics, operational, and regulatory adherence teams. These teams develop and participate in feedback loops for capturing data and transforming it into insights to optimize and scale while remaining compliant. My leadership team also uses those insights to make the most strategic and effective decisions for the enterprise. In my experience, data-informed decisions have resulted innovative, sustainable solutions and sizable competitive advantages.Specialties:• Healthcare data management, analysis and enterprise analytics• Leading product solutions and data architectures• Optimizing operations with process improvements, analytics enablement, and machine learning• Creating a strategic vision and building results-driven teams• Influencing data-driven, strategic decision making• Collaborating and building relationships with peers in heavily matrixed organizations • Enterprise collaboration with technology strategy and innovation• Strategic planning and roadmap definition• Business model development

Experience

1. Vice President, Government Programs Operations, Optumrx

   Optum

   Sep 2022 — Present · Minneapolis, MN, US

   To improve member and client experience with their pharmacy benefit and improve healthcare affordability, I lead daily operations and optimization of Medicare, Medicaid, and Individual (HIX) business through four functions- Operational Delivery- Reporting and Analytics- Continuous Improvement- Regulatory AdherenceCritical to success are a solid data foundation, defined and documented processes, and appropriately selected and applied technology. Key accomplishments:• Developed assessment and governance framework for centralized and de-centralized AI initiatives (AI Champion)• Drove Sig Sigma project to identify process duplication and inefficiencies among intra- and inter-departmental functions, resulting in 20% reduction in manual effort and 100% increase in data quality oversight and issue prevention• Built Tableau operations performance management dashboard and reporting suite in a SQL/databricks hybrid infrastructure and established recurring operational review to address internal operations, compliance, client performance guarantee, and Stars stakeholders• Reduced manual effort by 10-25% across team of 85 operations staff supporting Medicare, Medicaid, and Individual business• Implemented platform migration of Medicare Plan Finder infrastructure resulting in 75% decrease in potential failure points and 400% increase in outliers analysis and coverage

Education

• University of Minnesota

  MS, Management of Technology

  2004 — 2005

• University of Minnesota

  Bachelor of Science - BS, Mechanical Engineering

Skills

• Healthcare
• Business Development
• Business Intelligence
• Healthcare Information Technology
• IT Strategy
• Strategy
• Software Implementation
• Epic Systems
• Emr
• Integration
• Project Portfolio Management
• Management
• Program Management
• Business Process Improvement
• Consulting
• Strategic Planning
• Vendor Management
• Crm
• Project Management
• Analytics
• Management Consulting
• Software Documentation
• Sdlc
• Ehr
• Process Improvement
• Business Analysis
• Change Management
• Leadership
• Visio
• Training
• Cross-Functional Team Leadership
• Healthcare Consulting
• Start-Ups