Paulo Ricardo Franco Kern
eCommerce Analytics Manager
- Role
- Director of Product Management Ecommerce & Ai for Enterprises at Dell Technologies
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Paulo Ricardo Franco Kern
With over 14 years at Dell Technologies, I currently serve as Director of Product Management, leading eCommerce and AI initiatives for enterprise solutions. My focus is on creating seamless customer experiences and driving innovation through data-driven decision-making. Previously, as Principal Product Manager, I collaborated with cross-functional teams to enhance purchase experiences and optimize processes, leveraging my expertise in customer experience and marketing. My passion lies in delivering impactful, scalable solutions that align with organizational goals and improve user satisfaction globally.
Experience
Director of Product Management Ecommerce & Ai for Enterprises
Aug 2025 — Present · Austin, TX, US
Education
Pontifícia Universidade Católica do Rio Grande do Sul
Bachelor of Business Administration (B.B.A.), Marketing
2010 — 2014
Skills
- Comércio Eletrônico
- Customer Experience
- Forward Thinking
- Tealeaf
- Web Analytics
- Business Strategy
- Experiência Do Usuário
- Omniture
- Driving Results
- Operational Excellence
- Customer Oriented
- Digital Marketing
- E-Commerce
- Engaging People
- Strategic Thinking
- Networking
- User Experience
- Vendor Management
- Proactive Self-Starter
- Bpo (Business Process Outsourcing)
- Experiência Do Cliente
- Communication Skills
- Process Excellence
- Problem Solving
- Análise De Rede
- Committment
- Marketing
- Usability
- Training
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