Paul Myhre

City Manager @Diamond Parking Service

Tacoma, WA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2020 — Present

City Manager @Diamond Parking Service

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Given my exceptional performance, I was promoted to manage a portfolio of more than 100 locations in Western Washington territory, leading a team of area managers, an operations manager, and parking lot checkers to drive operational efficiencies and profits. I was recognized as the company’s 2021 and 2022 Special Operations Winner due to my exceptional performance.One of my key achievements here was ensuring smooth operational continuity despite the pandemic when almost all businesses were suffering. To this end, I implemented a lean operating model with a mix of adaptive leadership to tend to the dynamicity of the situation. I significantly trimmed down the operational expenses by right-sizing the staff, reallocating duties, sourcing alternative vendors, and renegotiating prices. Moreover, I formed collaborative relationships with the clients to ensure meeting their needs with minimal use of expenses.Moreover, I worked in close collaboration with the area managers for budget tracking and forecasting to ensure budget adherence for the territory. For this, I coordinated with them on a regular basis to conduct weekly forecasts and monitor expenses while also helping identify potential areas of improvement to reduce expenses and maximize profits, promoting P&L efficiencies.SELECTED ACCOMPLISHMENTS- Boosted operational performance through efficient performance management via individual and team performance trackers- Created high-performing teams through a highly-targeted recruiting process and a redesigned training program- Ensured regulatory compliance through regular audits and quality assurance checks, e.g. PCI and station audits.Key Skills: Top-Line Growth, Business Expansion, Strategic Performance Management, Relationships Management, Process Improvement, Operational Excellence, Performance Evaluation, Team Development, Budgeting & Forecasting, Change Management, Vendor Negotiation

EDUCATION

1997 — 1999

University of Washington

Bachelor of Arts (BA), Psychology

1995 — 1997

Pierce College at Fort Steilacoom

Associate of Arts and Sciences (AAS), Criminal Justice/Police Science

SKILLS

Salesforce.comCustomer SatisfactionTrainingCustomer ExperienceManagementTeam BuildingWireless TechnologiesCoachingSales ManagementMobile DevicesDirect SalesEmployee TrainingWirelessSolution SellingSales ProcessSales OperationsCustomer RetentionCustomer ServiceRetailAccount ManagementTeam LeadershipLeadershipSalesTelecommunications

ABOUT PAUL MYHRE

Throughout my career, I have enhanced the operational performance of numerous territories while growing company business and maximizing profits through my expertise in operational excellence.Serving as a P&L subject matter expert, I continuously drive growth by leveraging heavy data analytics to devise data-driven action plans to maximize profits and reduce costs through various operations and performance optimization initiatives. To ensure the successful execution of the action plan, I ascertain an effective boots-on-the-ground approach while enabling efficient expense tracking at every step of the way. Deploying the same at Diamond Parking Services, I was able to effectuate a P&L growth of 45% in 2022 over pre-pandemic levels (2019).Moreover, I promote business growth and expansion by identifying and carrying out the best strategic acquisition deals. I expanded business operations by acquiring 19 new locations. To identify the most profitable and high-performing locations, I leveraged the sales funnel as well as need and market analysis while carrying out market rate surveys. This enabled me to conduct negotiations and contracts for locations that would result in maximum revenue generation. Additionally, to optimize the performance of the newly acquired locations, I implemented a data analytics program to analyze daily sales and expenses for the first three months enabling me to capitalize on cost-reducing and revenue-maximizing opportunities.A key factor in my success has been my ability to lead and develop high-performing teams. I deploy an open communications and collaboration approach to coach and guide teams toward their highest productivity while deploying targeted approaches fit for specific scenarios. For instance, at Sprint, I trained and coached a number of store managers on operational and performance management best practices as well as team development to create individualized teams with them as subject matter experts in their locations. The teams were able to effectively maneuver operational problems and focus in their territories with a high success rate. If you’re looking for an executive leader who drives business growth and efficient operations while building effective teams to reduce expenses and maximize profits, I can be reached via email: p••••••••@gmail.com. Key Skills: Business Development & Expansion, Sales Enablement, Data Analysis & Interpretation, Performance Management & Optimization, Stakeholder Collaboration, Bottom-Line Growth, P&L Optimization, Strategic Process Improvements, Problem Solving

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Paul Myhre — City Manager at Diamond Parking Service in Tacoma, WA, US | Unifers