Paul Mulvey

About Paul Mulvey

Senior Business Analysis leader with 30+ years of experience transforming complex IT and operational environments into structured, enterprise-level solutions. At United Parcel Service (UPS), founded and led the BA Competency Program, establishing enterprise standards, governance, and capability development for analysis across a global organization. At Tirehub, successfully consolidated multiple enterprise channels of IT and customer demand into a single, transparent intake and prioritization funnel—improving visibility, alignment, throughput, satisfaction, and strategic execution.Recognized for the ability to dissect complex, cross-functional workflows and translate them into clear, scalable enterprise processes and actionable requirements, successfully focusing on business-driven priority and execution. Proven track record of bridging business and technology stakeholders, driving organizational maturity, and enabling data-informed decision-making in large, matrixed environments.

Experience

1. Head of Product Management

   TireHub

   Sep 2018 — Present · Atlanta, GA, US

   Manage overall IT demand funnel of business features/requests for TireHub’s website and API product offerings ensuring product delivery meets business objectives* Lead and mentor team of business analysts in identifying true business needs to solve business problems and delivering solutions across cross-functional vertical lines of business* Designed and stood-up TireHub’s IT demand funnel and development process, ingesting over 1800 requests in the first five months of creation * Ensure customer success in API connection through alignment of customer needs with technical offerings, and leverage individual wants against long-term strategic goals of the company* Allocate IT department resources to deliver to ranked business objectives

Education

• Kutztown University of Pennsylvania

  BS, Communications

  1987 — 1990

• Kaplan University

  Certificate of Financial Planning, Financial Planning and Services

  2002 — 2003

• Moyer Aviation

  PP-ASEL, Aviation

  2002 — 2004

Skills

• Business Analysis
• Process Improvement
• Software Documentation
• Coaching
• Requirements Gathering
• Public Speaking
• Writing
• Teaching Skills
• Mentoring
• Presentations
• Workshops
• Workshop Facilitation
• Requirements Analysis
• Teaching
• Visio
• Sdlc
• Business Requirements
• Business Process
• Requirements Management
• Change Management
• Business Process Mapping
• Analysis
• Data Analysis
• Business Process Improvement
• Leadership
• Gap Analysis
• Strategy
• Cross-Functional Team Leadership
• Training
• Project Management
• Crm
• Team Leadership
• Process Engineering
• Sharepoint
• Analytical Skills
• Enterprise Software
• Outsourcing
• Software Development Life Cycle (Sdlc)
• Strategic Planning
• Systems Analysis