Paul Ledsom
Service Design & Transition Lead @EBRD
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Service Design & Transition Lead @EBRD
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London, GB
SKILLS
Service DeliveryProcess EngineeringBusiness AnalysisStrategyE-CommerceSecurityIT Risk ManagementRequirements AnalysisProject ManagementProject PlanningProcess ManagementInformation TechnologyService ImprovementData CenterIT Service ManagementChange ManagementConfiguration ManagementCapacityResource ManagementSlaItil CertifiedIncident ManagementIT GovernanceIT ManagementProcess ImprovementIT ComplianceConsultingNetworkingService TransitionBusiness ProcessStakeholder ManagementTeam LeadershipIT StrategyAgile Project ManagementProblem ManagementProject DeliveryOutsourcingGovernanceBusiness Process ImprovementService Management
ABOUT PAUL LEDSOM
ITIL 4 and Prince 2 qualified IT Professional with extensive experience in all aspects of the Service Management lifecycle including Strategy, Design/Architecture, Transition, Operations Management and Improvement.Helping organisations strike the right balance between control and enablement according to risk appetite and business needs.ITIL v2 qualified Service Manager, ITIL v3 Expert, ITIL 4 Professional and Prince2 Practitioner
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