Paul M.
Head of Change Management
- Role
- Head of Change Management at MassMutual
- Location
- Plymouth, MA, US
- LinkedIn followers
- 500 followers
About Paul M.
I lead transformational learning and change initiatives that empower people to do their best work and drive measurable business outcomes. With a strong background in talent development, organizational effectiveness, training design, and change management, I create employee experiences that accelerate performance, engagement, and growth.Passionate about the employee journey, the evolution of AI, and the future of work, I apply data-driven methodologies to optimize the employee experience and build agile, resilient workforces aligned with strategic goals.Partnering with senior leaders and stakeholders, I cultivate cultures of innovation, collaboration, and continuous learning. At the heart of my approach is a commitment to delivering learning, talent, and change solutions that not only strengthen organizational resilience but drive employee readiness, upskilling, and adoption.
Experience
Head of Change Management
Sep 2025 — Present · Boston, MA, US
Education
Minneapolis Business College
Accounting and Finance
1988 — 1989
Penn Foster Group
Bachelor’s Degree, Business Administration and Management
2013 — 2018
Western Governors University
Master of Science - MS, Management, Leadership and Organizational Effectiveness
2018 — 2020
Skills
- Program Management
- Profit and Loss
- Leadership Development
- Team Leadership
- Retail
- Multi-Unit Management
- Human Resources
- Talent Management
- Cross-Functional Team Leadership
- Strategy
- Operations Management
- Training Delivery
- Merchandising
- Team Building
- Management
- Store Systems
- Reverse Logistics
- Big Box
- Process Consulting
- Inventory Management
- Inventory Control
- Coaching
- Operational Excellence
- Customer Experience
- Process Improvement
- Leadership
- Multi-Unit
- Business Process
- Store Management
- Process Engineering
- Multi-Channel Retail
- Analysis
- Hiring
- Operations
- Project Management
- Loss Prevention
- Performance Management
- Employee Training
- Integration
- Driving Results
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