Paul Nguyen

Strategy, Product Management, and Transformation Leader || Builds, launches, and scales game-changing experiences and solutions

Role
Director - Marketing Strategy and Innovation Enablement at McDonald's
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Paul Nguyen

I am a seasoned leader with over 17 years of experience merging data-driven analytical thinking, business acumen, technology proficiency, and human-centered design thinking to build, launch, and scale experiences and solutions that delight customers and drive business growth for industry-leading organizations.One of my proud achievements is launching and scaling MyMcDonald’s Rewards globally to become one of the world’s largest loyalty programs in less than 2 years with over 80M enrolled customers and 130M transactions per month across 5 internationally operated markets. My style: integrity | servant leadership | grit | curiosity | rapid learning | strategic thinking | connecting the dots | vision of positive change | bias to action | scrappiness | problem solving | execution excellence | collaboration | strong communication skills | self-reflection | talent development

Experience

  1. Director - Marketing Strategy and Innovation Enablement

    McDonald's

    Mar 2025 — Present · Chicago, IL, US

    Identifying, designing, and implementing processes, strategies, and technologies including AI to drive best-in-class operations and transform ways of working across the marketing function and $1B+ in spend

Education

  • Northwestern University

    Master of Science in Design Innovation (MSDI)

  • Northwestern University - Kellogg School of Management

    Master of Business Administration - MBA

  • Carnegie Mellon University - Tepper School of Business

    Bachelor of Science in Business Administration (BSBA)

Skills

  • Vba
  • Six Sigma
  • System Development
  • Integration
  • Agile Project Management
  • Program Management
  • Business Process Improvement
  • Software Project Management
  • Requirements Analysis
  • Branding
  • Management Consulting
  • Software Documentation
  • Sdlc
  • Lean Six Sigma
  • Process Improvement
  • Risk Management
  • Business Analysis
  • Leadership
  • Sql
  • Requirements Gathering

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Paul Nguyen — Director - Marketing Strategy and Innovation Enablement at McDonald's in Chicago, IL, US | Unifers