Paul H.

About Paul H.

Seasoned security professional with over 17 years of leadership in military, law enforcement, and executive protection. As a U.S. Air Force Senior Airman, I earned the Air Force Achievement Medal for exemplary service during Operation Enduring Freedom. At Champion National Security, I was named 2020 Midwest Employee of the Year for driving strategic security initiatives and leading high-performing teams as Branch Manager. Currently, as Lead Executive Protection Agent at Tacon 1, I oversee high-stakes protection operations, leveraging advanced risk assessment and crisis management expertise. With multiple Dean’s List honors from the University of Colorado Denver, I am committed to delivering operational excellence and ensuring safety in complex environments. Connect with me to discuss security solutions or collaboration opportunities.

Experience

1. Client Services Manager

   GardaWorld

   Apr 2021 — Present · Denver, CO, US

   Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standardsDevelop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our clients, and our assigned staffMeet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and complete customer satisfactionParticipate in the recruitment, selection, orientation, training, and continual development of staff assigned to the accountsRoutinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as requiredMaintain thorough knowledge and understanding of post specifications, post orders, instructions, patrol areas, zones, emergency procedures, staffing requirements/priorities, client policies and procedures, and any other information necessary for the effective and efficient operation within the business unitAssist in the development and implementation of staffing schedules, budgets, payroll, and other reportsEnsure 100% compliance with all federal, state and local regulations in assigned accounts.Ensure 100% compliance with all contracts and collective bargaining agreements in assigned accounts.Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.Ensure progressive discipline is followed on all corrective actions.

Education

• University of Colorado Denver

  Sports Management

  2016