Paul Higuera
Senior Business Operations Program Manager at Xperi Inc.
- Role
- Senior Business Operations Program Manager Pmo at Xperi Inc.
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Paul Higuera
Detail-oriented and results-driven professional with a dynamic approach to managing…
Experience
Senior Business Operations Program Manager Pmo
Jul 2022 — Present · San Francisco, CA, US
Driving operational excellence in the Network Operations Center (NOC) by aligning workflows with business goals and supporting ~200 programs annually. I’ve led cost-saving initiatives ($500K/year), implemented scalable Jira intake systems, and developed enablement programs for tools like PagerDuty.As a member of the AI Council, I’ve deployed impactful solutions including an AI knowledge base and Localization AI system. I collaborate with 200+ cross-functional leaders to manage risks, prioritize milestones, and improve service delivery across 29 global sites. Skilled in ServiceNow, Jira, Confluence, and SharePoint, with a focus on process optimization and stakeholder reporting.
Education
San Francisco State University
Bachelor of Science - BS
Skills
- Inside Sales
- Partner Management
- Channel Partners
- Data Center
- Go-to-Market Strategy
- Salesforce.com
- Sales Enablement
- Enterprise Software
- Sales Management
- Management
- Channel
- Direct Sales
- Cloud Computing
- Solution Selling
- Professional Services
- Sales
- Saas
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