Paulette H.

Senior Program Project Coordinator Division Compliance and Quality Assurance Specialist @Broward County Government

Broward County, FL, US

Responsibilities include but are not limited to: • Oversee the Division\'s compliance and data processes, ensuring compliance with Federal, State, and local laws governing over 100 million dollars in County-funded contracts. • Ensures governmental compliance and regulatory standards in the areas of HIPAA, ADA, and Client rights.• Works closely with the Director and Division Leadership to develop and provide staff training on compliance policies, practices, and reporting systems. • Works with the Division Leadership and Providers to improve client satisfaction. • Compile and analyze Division program data and assist Leadership by recommending continuous improvements. • Manages Large-scale operational programs or projects. • Draft, update and maintain division-wide compliance schedules, plans, and policies.• Monitors outcome measurements for federal (HUD), state (DCF), and local contracts and develop division metrics.• Assist with the Request for Proposal (RFP) process.• Conduct internal audits and respond to external audits, where applicable.

Nova Southeastern University

Master of Business Administration - MBA, Business, Process Improvement, Project Management

Florida International University

Bachelor's degree, Public Administration, Healthcare Administration, Human Resources