Paul Duffy
Assistant Director, Relationship Management / National Accounts at The Hartford
- Role
- Assistant Director, Relationship Management National Accounts Group Insurance at The Hartford
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Paul Duffy
Summary Accomplished professional with extensive experience implementing new business…
Experience
Assistant Director, Relationship Management National Accounts Group Insurance
Dec 2020 — Present · Charlotte, NC, US
Direct accountability for leadership of a team of National Account Managers in addition to managing a book of National account clients- Accountable for the National Accounts customer experience as well as profitable growth and persistency on the inforce book of business- Drives employee engagement and builds an inclusive environment and professional development opportunities for team members- Ensures that National Account Managers follow blueprint initiatives/objectives and monitors/assists with ongoing customer strategies- Actively supports pre-sale / finalist activities in conjunction with internal business partners.
Education
Flagler College
Bachelor of Arts, Business Administration
1990 — 1993
Skills
- Process Improvement
- Management
- Employee Benefits
- Sales Operations
- Human Resources
- Disability Insurance
- Marketing
- Leadership
- Call Centers
- Business Development
- Life Insurance
- Working with Brokers
- Sales
- Training
- New Business Development
- Insurance
- Business Process Improvement
- Health Insurance
- Brokers
- Analysis
- Employee Benefits Design
- Strategy
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