Paul Clark

Digital Transformation Director, Catalyst Technologies @Johnson Matthey

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2018 — Present

Digital Transformation Director, Catalyst Technologies @Johnson Matthey

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London, GB

London, United Kingdom

EDUCATION

2002 — 2005

University of Nottingham

BA (Hons)

SKILLS

Customer InsightBusiness TransformationCustomer ServiceSegmentationCustomer Experience ImprovementProject ManagementManagement ConsultingStakeholder ManagementBusiness CaseMarketingThought LeadershipCustomer ExperienceStrategyAnalysis

ABOUT PAUL CLARK

An enthusiastic and creative digital leader with more than fifteen years of experience in a variety of industries, including chemicals and sustainable technology, life sciences, telecoms, media and entertainment, technology, consumer products and utilities.I lead the definition and implementation of digital strategies, drive growth through the application of advanced analytics and leading edge technology, create and launch customer offerings, design and improve customer experience, and find new ways to reach customers and do business.Specialities: Customer experience improvementValue proposition definition and business model innovationCustomer and Digital strategyCustomer journey analysisDigital and social media, social customer service improvementCustomer segmentationGo to Market strategy

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Paul Clark — Digital Transformation Director, Catalyst Technologies at Johnson Matthey in London, GB | Unifers