Paul Latoza
Product Manager @FIELDBOSS
Signup · Get unlimited contacts
WORK HISTORY
Product Manager @FIELDBOSS
Toronto, ON, CA
Oversaw roadmap, feature design, and release planning for FIELDBOSS, a Dynamics 365–based field service management solution for HVAC and elevator contractors. Worked cross-functionally with Engineering, QA, and Customer Success to deliver product improvements that enhanced automation, reliability, and user experience.
EDUCATION
Seneca Polytechnic
Advanced College Diploma
Seneca Polytechnic
Bachelor's degree
Seneca Polytechnic
College Diploma
ABOUT PAUL LATOZA
I\'m a Product Manager and Consultant specializing in Dynamics 365 CRM/CE and the Microsoft Power Platform, with over 4 years of experience dedicated to enhancing customer experiences and ensuring software excellence. My primary focus is rigorously developing our FIELDBOSS platform—a specialized solution crafted for elevator, HVAC, generator, building controls, and specialty contractor industries—to guarantee reliability and high performance.As a Product Manager, I work with closely Engineering and Customer Success to ensure that business requirements from our customers are captured and translated into real-life solutions. My work also involves detailed technical writing, emphasizing clear and user-friendly product documentation. I\'ve authored comprehensive guides covering over 200 processes and features, significantly improving user understanding and product adoption. Being a key advocate for our customers, I pride myself on promptly resolving technical issues, typically within the same day, and bridging communication between clients and our engineering team to drive continuous product improvements.I\'m genuinely passionate about exploring the capabilities of Dynamics 365 and the Microsoft Power Platform, aiming to develop solutions that enhance efficiency and profitability for SMEs. My approach is deeply human-centered—I value clear communication, effective problem-solving, and meaningful collaboration.When not at work, you can find me chasing down new tech trends faster than bugs in software testing, experimenting with recipes in the kitchen, or diving into episodes of Mayday aircraft investigations—because nothing pairs better with cooking than unraveling aviation mysteries. Always happy to chat anything tech, swap cooking tips, share aviation trivia, or collaborate to level up your field service management game!
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.