Paul Constable
Head of Operations - Lloyds Banking Group @CBRE Global Workplace Solutions (GWS)
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WORK HISTORY
Head of Operations - Lloyds Banking Group @CBRE Global Workplace Solutions (GWS)
Chester, GB
Head of operations for a flagship campus in Chester. Delivering integrated services and focusing on customer experience across multiple locations housing several thousand bank staff.
EDUCATION
North Oxfordshire Technical College
National Diploma
The Cooper School
'O' Levels
SKILLS
ABOUT PAUL CONSTABLE
Accomplished and successful leader with exceptional International and domestic successes in operations, alliances, business development and professional services roles. A highly motivated professional, with an impressive record of exceeding quotas through delivering high value contract wins and driving operational excellence.Consistently increasing revenue and margin growth of global services, software and technology organisations across UK, EMEA and North American markets, through winning and delivering services, digital transformation and business process automation contracts. A consultative approach to solving client problem’s, driving cross functional collaboration in complex scenarios, nurturing a first rate portfolio of global contacts, along with VP & C suite internal and external relationships, has all contributed to ongoing success, client loyalty, employee engagement and sustained credibility.Skills- Operations & Account leadership- Facilities management, customer journey and customer experience- Alliance development and management- Go to Market planning and partner governance - Continuous Improvement, business strategy and services champion- BTEC National diploma - Accounting, Finance and Business law- Collaboration managements (stakeholder, partner and team)- Mobilisation, transition, transformation and modernisation- BPO, Document Management (AP, OTC & T&E)- Customer Communication Management and Engagement- Leadership, coaching and people development- Enhancing employee and customer relationships- Employee life cycle management
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