Paul C. Marino
Vice President - Director of the Customer Experience Center @Woodforest National Bank
Magnolia, TX, US
EMAILS
p••••••••@woodforest.com
MOBILE NUMBERS
+16•••••••24
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WORK HISTORY
Nov 2021 — Present
Vice President - Director of the Customer Experience Center @Woodforest National Bank
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EDUCATION
N/A
State University of New York at Fredonia
BS Business Administration, Marketing
N/A
Canisius University
MBA Courses, Management
SKILLS
Change ManagementTeam LeadershipBpoHuman ResourcesProcess ImprovementAccount ManagementCoachingBusiness Process ImprovementProject ManagementCrmCross-Functional Team LeadershipCustomer ServiceCall CentersCustomer SatisfactionTrainingStrategic PlanningPerformance ManagementManagementLeadership DevelopmentStrategyBusiness DevelopmentOutsourcingCustomer Relationship Management (Crm)Team BuildingMulti-Site OperationsVendor ManagementP&L ManagementClient ManagementLeadershipImplementationMulti-Site Team Management
ABOUT PAUL C. MARINO
Results-focused leader skilled in managing multisite customer support contact centers for…
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