Paul L.

About Paul L.

Student:\"Teacher, I want to be just like you.\"Teacher:\"No! Don\'t be like me. Be much, much better than me.\"-I know…corny, right? But it’s the best way I know how to express how I approach my calling. As a trainer, developer, mentor, or parent (God-willing), I teach to equip and empower those I teach to become better than me.It’s not hard to understand if you know that my overarching terminal objective is to leave the world a better place than I found it. I try to make every decision in service of this goal.Lucky for us, we don’t have to be a globe-trotting billionaire philanthropist, a doctor without borders, or even own a passport to do our part. The reality is this…whether you have one ear or all the corn in the world, each of us eats it the same way. One bite at a time!Every interaction is an opportunity to teach, to learn, and to leave the world a better place than it was: At home with my family and neighbors, at work with my colleagues and internal customers, at church with my church family, or even at the grocery store in line with strangers.If I can turn inedible maize into popcorn by applying some heat, I may spark the fire that propels them beyond what they were, to heights they had never considered. By first believing the impossible to be possible, then knowing that the possible is probable, and finally working to make the probable a reality. They become better and, as a result, the world too becomes a better place. Not all at once but one bite at a opinions are my

Experience

1. Talent Development Consultant

   Silicon Valley Bank

   Jan 2020 — Present

   Leading employees at all levels to see themselves honestly and accurately so that they can better define a plan that brings them closer to the type of work that aligns with their own intrinsic motivations.

Education

• University of Memphis

  Master of Fine Arts (MFA), Creative Writing

  1996 — 1999

• James W. Robinson, Jr. Secondary School

  High School Diploma

  1987 — 1991

• University of Virginia

  Bachelor of Arts (B.A.), English Language and Literature, General

  1991 — 1995

Skills

• Sales Process
• Job Coaching
• Team Leadership
• Customer Satisfaction
• Training
• Business Coaching
• Training Delivery
• Vendor Management
• Employee Training
• Account Management
• Sales Operations
• Customer Retention
• Direct Sales
• Solution Selling
• Call Centers
• Adult Learning Methodologies
• Adult Learning Theory
• Wireless
• Mobile Devices
• E-Learning
• Customer Experience
• Coaching
• Customer Service
• Training & Development
• Teaching Adults
• Virtual Training
• Adult Education
• Life Coaching
• Telecommunications