Paul Chheang
IT Help Desk Technician @Maximus
Jacksonville, FL, US
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WORK HISTORY
Feb 2021 — Present
IT Help Desk Technician @Maximus
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MN, US
Remotely troubleshooting IT technical issues for internal and external users reaching out via phone calls and chats by maintaining 4.8/5 to 5/5 user-feedback score and staying in the top-3 best performers for number of tickets resolved, calls and chats handled every month.
ABOUT PAUL CHHEANG
I am a junior software engineer with leveraged knowledge and skills in IT support gained…
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