Paul Chaplin

Technology Team Lead @TUI

Newport, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2021 — Present

Technology Team Lead @TUI

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Technology Team Lead for Customer domain, leading the Customer Automation & Flight Delay teams to deliver value to our Global customers. Advocating the agile transformation programme; championing new ways of working, continuous improvement and lean methods. • Servant Leadership within a Global Team of Delivery Engineers • TTL Community of Practice contributor to Ways of Working & Continuous Improvement • E2E Technology service leadership • Visualisation of value stream for Customer Domain • Wellbeing Ambassador for Customer Domain

SKILLS

ScrumLeadershipSolution ArchitectureCloud ComputingTogafSales ManagementTrainingOperations ManagementCrmItilSoftware DevelopmentData GovernanceBusiness StrategyEnd to End SalesProject PlanningC#Business ContinuityManagementFinancial AnalysisBusiness ProcessProject ManagementSales OperationsIT ManagementUser-Centered DesignInformation ArchitectureEnterprise ArchitectureMicrosoft Sql ServerAgile MethodologiesDatabasesProject Management Prince IiVisioBusiness IntelligenceStakeholder ManagementSqlProduct DevelopmentSql ServerSharepointProduct DesignHtmlIntegration

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