Paul Downing

Area (Patch) Manager @Openreach

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Area (Patch) Manager @Openreach

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London, GB

EDUCATION

2009 — 2010

The Manchester College

NVQ Leadership & Management

2016 — 2017

Chartered Management Institute

Level 5 , Leadership and Management

SKILLS

Operations ManagementLogisticsManagementChange ManagementLogistics ManagementSupply Chain ManagementContinuous ImprovementSupply ChainProcess ImprovementTeam BuildingNegotiationTrainingAccount ManagementBusiness StrategyProject ManagementBusiness DevelopmentBusiness Process ImprovementPerformance ManagementLeadershipTeam LeadershipTeam ManagementProject Planning

ABOUT PAUL DOWNING

I’m a Chartered Manager with over 25 years of experience leading high-performing teams across operations, service delivery, and customer-facing roles. From telecom infrastructure to manufacturing and facilities management, I’ve consistently delivered measurable improvements in performance, efficiency, and customer satisfaction.My approach combines strategic oversight with hands-on leadership—whether it’s scaling service delivery, improving P&L, or embedding a culture of accountability and growth. I’ve led multi-site operations, managed complex transformations and built inclusive teams that thrive in dynamic environments.I\'m passionate about operational excellence, continuous improvement and mentoring future leaders. If you’re focused on delivering strong business results through collaborative, customer-first leadership, let’s connect.

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Paul Downing — Area (Patch) Manager at Openreach in Glasgow, GB | Unifers