Paul Berry

Director of Repair Operations Emea @Zebra Technologies

Derby, GB

Establishing and implementing strategies for internal Repair centres, Circular Economy & 3rd party depots to ensure business and customer goals and objectives are exceeded. Overall responsibility for P&L across EMEA and all 3rd party service relationships throughout my assigned regions, I continuously strive to drive efficiencies whilst exceeding performance targets. Lean Six Sigma green belt accredited, I encourage empower and support my team to seek new opportunities to improve our customer experience whilst reducing cost and increasing CSAT within my region. Continuously building upon the strong relationships I possess with both internal and external stakeholders and actively encourage the sharing of best practices which contributes to the delivery of operational excellence through collaborative working. Being extremely people orientated, I proactively develop, motivate and empower my teams to ensure a positive workplace and to support self progression.