Paula Kluepfel
Digital Marketing Specialist | Translator & Interpreter (English & Spanish) | Marketing Consultant | Master’s in Marketing Candidate
- Role
- Marketing Consultant at Women\'s Enterprise Development Center Inc
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Paula Kluepfel
Marketing Strategist. Execution: Developed and implemented digital marketing campaigns, including email marketing and content creation, to increase brand visibility, engage target audiences, and drive customer acquisition. Skilled in leveraging analytics to optimize performance and improve ROI.° Program Management: Successfully managed service-oriented operations in the USA and Latin America, optimizing customer service processes, implementing quality standards, and driving client satisfaction.° Bilingual Communication: Skilled in bridging language gaps and fostering relationships with English and Spanish-speaking clients, enhancing customer experiences and accessibility. My background in Industrial Engineering, customer service, and marketing has helped me navigate diverse roles with a focus on process improvement, enhancing productivity through creativity while maintaining strong relationship-building and communication skills. Passionate about reading, enjoying Colombian coffee, hiking, practicing yoga, watching movies, listening to jazz, storytelling through photography, and connecting with different cultures.
Experience
Marketing Consultant
Women\'s Enterprise Development Center Inc
Nov 2022 — Present · New York, NY, US
Education
EF Executive Language Institute
ENGLISH AS A FOREIGN LANGUAGE, ENGLISH
2015 — 2015
SUNY Westchester Community College
Certificate, Photography
SUNY Westchester Community College
Interpreter, Language Interpretation and Translation
2017 — 2017
Emeritus
Certification, Digital Marketing: Customer Engagement, Social Media, Planning & Analytics
2020 — 2020
Universidad del Valle (CO)
Bachelor's degree, Engineering/Industrial Management
Pontificia Universidad Javeriana Cali
Finance Course, Finance, General
Baruch College
Master’s in Marketing , Marketing/Marketing Management, General
SUNY Westchester Community College
ESL, English as a Second Language
2016 — 2016
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