Paula Stell

About Paula Stell

I am a self-motivated, detail oriented, dedicated professional with proven experience of delivering management and operational leadership across the financial industry. I consistently exercise independent judgment to identify, assess, and resolve problems, influencing change with strong time management skills to consistently meet deadlines. I am a valued leader and manager respected for ability to coach, mentor, and develop individuals to be high-performing via transparent and communication, strengths-based management, and individualized engagement that creates a collaborative culture that values individual skills, inspires confidence, and empowers members to deliver exceptional results. I have a high attention to detail with analytical thinking skills as well as an aptitude for providing technical guidance. I have a history of success in developing and implementing process efficiencies and improvements to drive customer service, profitability, and risk mitigation while also demonstrating excellent interpersonal skills, written and verbal communication skills with a proven track record of engaging with clients, team members, and leadership across all organizational levels.

Experience

1. Collections Resolution Manager

   First Citizens Bank

   Sep 2023 — Present · Raleigh, NC, US

Education

• TripleTen

  Business Intelligence Analyst

  2023 — 2023

• Lakewood High School

  Diploma, General Studies

  1989 — 1992