Paul Archer
Delivery Driver @Instacart
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WORK HISTORY
Delivery Driver @Instacart
Toronto, ON, CA
EDUCATION
Saint Mary's University
Bachelor of Commerce (B.Com.)
Mount Saint Vincent University
Bachelor of Business Administration (B.B.A.)
SKILLS
ABOUT PAUL ARCHER
I am someone who takes pride and accountability in their work. I have over 15 years of customer service experience in a host of roles with my main focus always being that the customer had a great experience interacting with me. This is evident having won three ESQI (Enterprise Service Quality Index) awards in 2015 taking the branch score from a 66 out of 100 when first transferred to a 94. Furthermore, In my roles with Enterprise Holdings I became knowledgeable in such applications Odyssey, ECARS2.0, PeopleSoft, and gained greater experience with Microsoft Office. I was also able to manage and AR book of $40-$60 million with a team of 5-6 employees. My largest collection success was taking one account that had over $1.2 million in AR\'s over 60 days down to just over $30k in 60 days. Other roles that have helped in my career development include Professional Football Player (CFL), Bar Manager (Boston Pizza), Assistant Food & Beverage Manager (MSVUSU).
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