Paula Marcela R.
Data Analyst & Bi Data Architect @IndiGO Tech
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WORK HISTORY
Data Analyst & Bi Data Architect @IndiGO Tech
Designed and delivered the semantic data architecture in Microsoft Fabric, defining metrics and building SQL-based views to standardize KPIs, ensure consistency, and enable future data warehouse materialization with Power BI.• Automated BI reporting processes for Zendesk and Azure DevOps, building dashboards that reduced manual reporting time and gave leadership real-time visibility into SLA performance and customer support metrics.
EDUCATION
San Mateo Educacion Superior
Diploma in Computer Security
Domynet - IEEE
Network Administration Course
Conestoga College
Postgraduate Degree, Big Data Solution Architecture
San Mateo Educación Superior
Bachelor's degree, Systems Engineering
SKILLS
ABOUT PAULA MARCELA R.
Systems Engineer with 10+ years of experience transforming business and operational data…
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