Paula Liburd-Smith
Business Project Manager @RBC
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WORK HISTORY
Business Project Manager @RBC
Toronto, ON, CA
Manages business operations and project control functions for Digital & Innovation with responsibility & accountability for the service delivery of the team* Single point accountability for driving best practices for planning performance management and ensuring a consistent, efficient & seamless delivery of service.*Manage the teams Planview/MIS projects - forecast accuracy, budget adherence, reporting*Product Owner - Podbean Pro (RBC’s internal podcasting system)
EDUCATION
University of Toronto
Institute of Canadian Bankers - Diploma, Marketing
University of Toronto
Digital Marketing Management Certificate
Ted Rogers MBA at Toronto Metropolitan University
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
SKILLS
ABOUT PAULA LIBURD-SMITH
An energetic individual with a passion for driving digital transformation. A Bachelor’s Degree in Information Technology, certificate in Digital Marketing and wealth of knowledge in the financial industry. A diverse, creative and curious business professional with experience in digital marketing, public relations, reporting & analytics, internal stakeholder management, internet and technology savvy, event planning, project management, business analysis and HR Learning.A proven leader and successful at creating and implementing community engagement and productivity on all levels. Build positive relationships in working with dignitaries, stakeholders, directors, media & the public across various diversified communities. Web & social media including creating internal RBC homepage social media site & other businesses.Areas of expertise include: Digital Technologies, Marketing & Channel Strategy, Personal & Commercial Banking, Enterprise Data Warehouse, Technology & Operations, Customer Relationship Management, Learning and Operations.
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