Paula Kwan
Founder, CEO @Canvas Key
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WORK HISTORY
Founder, CEO @Canvas Key
CA
I get to wake up everyday excited to work with ambitious leaders who are figuring out the hard stuff: how to grow, how to adapt, and how to lead through change.Backed by a career spent solving interesting problems, from my scrappy startup days to the pinch-me projects advising Fortune 500 clients, Canvas + Key was created to help clients move through high-stakes moments with clarity, confidence, and momentum. We’re a trusted partner to organizations across sectors, growth stages, and geographies that need flexible, fit-for-purpose support. Our work blends strategic clarity with high-quality operational execution. No cookie-cutter solutions. No fluff. Just sharp thinking, real-world judgement, and the kind of support that knows when to push… and when to listen.
EDUCATION
Wilfrid Laurier University
Bachelor of Arts (B.A.)
SKILLS
ABOUT PAULA KWAN
I am focused on solving interesting problems in complex systems with high-performing teams that deliver a positive social impact. I thrive at the intersection of technology and empathy. I look for ambitious assignments that have executive support, funding/budget, and high expectations, but need a trusted leader to deliver results in uncertainty. I do this by asking the tough questions; adapting reliable frameworks to the current conditions; diverse and inclusive collaboration; bringing skilled team members together; attracting implementation partners; finding unmet needs; and by designing and testing new processes and ideas. My work is informed by evidence-based practices in psychology, sociology, economics, anthropology, user research and human-centered design. Specialties: Digital Strategy, Business Transformation, Systems Thinking, Strategic Partnerships, Process Optimization, Program Management, International Expansion, Chief Innovator, Civic Tech, Civic Innovation, Emerging Technology, Service Design, Consulting, Negotiating, Community Builder and Leader, UXR, Sales, Customer Success, Speaking, Mentoring
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