Paula Santos
Operations & Risk Management Leader | Financial Services & Crisis Response Expertise | Driving Process Optimization & Compliance
- Role
- Operations Task Force Leader at Fema
- Location
- Providence County, RI, US
- LinkedIn followers
- 500 followers
About Paula Santos
I am an operations and client service leader with 20+ years of experience spanning…
Experience
Operations Task Force Leader
Apr 2024 — Present · US
Lead ad hoc task forces to meet specific disaster goals and strategies. Assist in field operations during federally declared disasters, coordinating multi-agency response efforts under FEMA’s National Response Framework. Oversee deployment, logistics, and tactical operations for specialized teams supporting life safety, incident stabilization, and disaster recovery missions. Coordinate & assist with Operations Section\'s development of the Incident Action Plan in high-pressure environments, ensuring alignment with FEMA policies and objectives. Coordinate with local, state, tribal, territorial, and federal partners to optimize resource allocation and mission execution. Manage incident action planning, operational briefings, and situational reporting to support effective command and control. Ensure compliance with Incident Command System (ICS) principles and fostered interagency collaboration for efficient disaster response. Recognized for resilience, adaptability, and operational effectiveness in challenging and dynamic environments.
Education
Rhode Island College
Bachelor of Arts
1999 — 2002
Cambridge College
Masters of Education
2004 — 2005
Skills
- E-Learning
- Editing
- Differentiated Instruction
- Tutoring
- Team Building
- Management
- Teaching
- Youth Development
- Curriculum Development
- Secondary Education
- Classroom
- Fundraising
- Lesson Planning
- Teacher Training
- Staff Development
- Volunteer Management
- Training
- Classroom Management
- Coaching
- Educational Leadership
- Student Affairs
- Curriculum Design
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