Paula Cormier

Corporate Sales Trainer @City Wide Facility Solutions Boston

Marlborough, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Corporate Sales Trainer @City Wide Facility Solutions Boston

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Marlborough, MA, US

Corporate Training for both Sales and Operations. One on One Coaching, company wide presentations and course creation.

SKILLS

Customer RetentionTrainingCustomer SatisfactionSales EffectivenessEmployee EngagementBlended LearningVoipCollaborationProcess ImprovementHigh Level of InitiativeCustomer EngagementFace to Face SalesSalesTeam LeadershipSales MotivationCustomer ExperienceCall CentersTeamworkEmployee RecognitionBroadbandBuilding High Performance Sales TeamsSales PresentationsSalesforce TrainingInstructor-Led TrainingLeadershipCoachingTelecommunicationsContact CentersManagementTeam BuildingTraining Delivery

ABOUT PAULA CORMIER

Paula Cormier is a Corporate Sales Trainer at City Wide Boston. Instructs new hire sales agents covering all aspects of the sales process with heavy focus on overcoming objections and closing. Develops individuals\' sales skills using passion and motivation to guide and inspire. Conducts weekly strategy sessions with agents and sales management team to assist with identifying and overcoming their challenges. Provides weekly detailed reporting on sales teams progress. Facilitates learning to develop participants\' competencies and help learners meet specified sales performance expectations. Supervise employees during training by tracking attendance, addressing inappropriate behavior, and documenting performance and development needs. Instrumental in providing feedback and revising existing courseware for training. Administers learning schedules, calendar, and maintains participant records during training. Uses the appropriate training model as a guideline to aid in the support of participant skill strength, gap identification, and development. Manages classroom environment to ensure a quality learning experience and escalates inappropriate behavioral issues to local HR representative. Create new coursework for incoming sales agents.

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