Paula C.
Vendor Relationship Management | Health Plan Integration | Enterprise System Implementation | Committed to Building High-Performing Teams
- Role
- Director, Vmo, Coe & Performance Management at GEHA Health
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Paula C.
Dynamic Director, Strategic Transformation/Integration with extensive leadership in the healthcare space. Specialties include managing strategic programs, process optimization, and driving change. A cross-functional problem solver recognized for bridging business needs and project management leading to successful implementation and operational efficiency, committed to developing high-performance teams.
Experience
Director, Vmo, Coe & Performance Management
Jan 2025 — Present
Education
Virginia Commonwealth University
Bachelor of Science, Finance
Upper Iowa University
Master of Business Administration - MBA, Business Administration
Skills
- Team Leadership
- Coaching
- Leadership
- Employee Benefits
- Time Management
- Quality Assurance
- Health & Wellness
- Leadership Development
- Account Management
- Change Management
- Process Improvement
- Budgets
- Employee Engagement
- Call Centers
- Healthcare
- Performance Management
- Crm
- Program Management
- Insurance
- Team Building
- Management
- Operations Management
- Customer Experience
- Chronic Care Management
- Data Analysis
- Call Center
- Sales Management
- Certified Lean
- Business Process Improvement
- Strategy
- Project Management
- Sales
- Organizational Development
- Customer Retention
- Customer Service
- Customer Satisfaction
- Training
- Product Development
- Analysis
- Quality Management
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