Paula Hicks
Director @KPMG UK
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WORK HISTORY
Director @KPMG UK
EDUCATION
University of Worcester
Foundation Degree, Payroll Management
ABOUT PAULA HICKS
I’m a driven and versatile payroll professional with over 30 years’ experience leading operational delivery, complex implementations, and strategic transformation across the payroll industry.I’ve worked with some of the largest UK and global organisations to deliver payroll implementations, from due diligence and requirements gathering to process mapping, data migration, parallel runs, and operational readiness.As a strategic leader, I specialise in payroll strategy and transformation programmes, including operating model redesign, process optimisation, and automation. Having worked within diverse payroll operations, I bring a practical yet forward-looking lens to remediation, delivering solutions that are both effective and built for long-term success.
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