Paula Heifez

About Paula Heifez

Senior Lead Business Systems Analyst & Project Manager with over 20 years of expertise in business analysis, organizational change, and payroll system implementation. Successfully led Oracle Payroll Systems conversions, ensuring seamless go-live operations and system stability through defect management. Skilled in bridging technical and business teams to deliver compliant, user-friendly payroll solutions. Adept at process optimization, SDLC documentation, application configuration, and testing. A high-energy payroll SME with a strong grasp of business operations, issue resolution, and data integrity. Bilingual in English and Russian, with a talent for building lasting professional relationships.

Experience

1. Manager Human Resources Technology

   Charter Communications

   Jul 2025 — Present

Education

• Keller Graduate School of Management of DeVry University

  Masters, Management of Information Systems

  2010 — 2011

• RUTGERS UNIVERSITY, Cook College

  Bachelors of Science, Communication

  2003 — 2007

Skills

• Software Documentation
• Sdlc
• Talent Acquisition
• Employee Benefits
• Oracle
• Requirements Analysis
• Hris
• Access
• Change Management
• Software Development Life Cycle (Sdlc)
• Business Process
• Peoplesoft
• Business Intelligence
• User Acceptance Testing
• Process Improvement
• Sql
• Leadership
• Business Analysis
• Vendor Management
• Human Resources Information Systems (Hris)
• Onboarding
• Human Resources
• Project Management
• Integration
• Analysis
• Databases
• Outsourcing
• Applicant Tracking Systems
• Management