Paula Hagen
Senior Education Manager, Ethics & Compliance @TrueBlue Inc.
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WORK HISTORY
Senior Education Manager, Ethics & Compliance @TrueBlue Inc.
Tacoma, WA, US
Responsible for instructional design and development of all compliance learning courses and performance support microlearning content for employees worldwide. Design and develop blended learning on compliance topics including Code of Conduct, Anti-Bribery & Corruption, Fraud Prevention, Conflicts of Interest, Human Trafficking, Workplace Harassment (global and state specific), Wage & Hour (national and state specific), Immigration, TCPA, ADA, and Records Retention. Designs ranged from infographics and interactive webinars to whiteboard animations and cartoons, dynamic videos, and games.Spearheaded and led a team to restructure the company’s Code of Conduct to bring it in line with industry leaders, make it more interactive, and transform it into a guide to help employees make compliant and ethical decisions. Annually lead design of a global Ethics and Fraud Awareness Month including live forums, true crime podcasts, games, activities, and ethics awards.Research, write, and edit communications ranging from state- or jurisdiction-specific messaging in newsletter, email, podcast, and blog formats that not just informative, but engaging. Design messages with a mix of relevant graphics and images and succinct, to-the-point text.
EDUCATION
Mountlake Terrace H.S.
H.S. Diploma
The University of Connecticut
BA
University of Colorado Denver
MBA - International Marketing
ABOUT PAULA HAGEN
WHO I AM Global Experience | Leadership | Intellectual Curiosity A fun, high-energy compliance and learning professional with the experience and skills to drive learning and talent development in a global organization. Adept at leading self and others across borders. Proven success at all phases of learning and talent development, strategic planning and implementation, and global program and project management. Effective communicator and influencer across all levels. CORE COMPETENCIES Learning Analysis, Design, Development & Delivery Ethics & Compliance Consulting & Relationship Management Global Business Team Leadership Negotiations Vendor Management SAP Learning Programs TECHNICAL EXPERTISE SAP (CRM, HR, MM, PLM, SCM, SD, SRM), SharePoint, Articulate, SABA, SumTotal, Oracle Learning Management Systems, MS Office
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