Paula Tulloch
Senior IT Services Manager @Government Property Agency
Signup · Get unlimited contacts
WORK HISTORY
Senior IT Services Manager @Government Property Agency
Birmingham, GB
EDUCATION
Bridley Moor
None
ABOUT PAULA TULLOCH
An ITIL Service Management professional with extensive IT experience and a proven track-record of success in Service Delivery and Service Management in legal and regulatory, catering, manufacturing, housing, care and supported living Industries. Currently managing an Operations function for a FTSE100 company, developing opportunities for automation and cost effective process management. Previous experience of management of application support and development teams, Service Desk, Incident, Problem, Change, Release, continuity and contract management. Experienced in a number of different areas including full life cycle programmes, setting up service delivery metrics, stakeholder engagement and third party supplier management.Experience & SkillsITIL V2 Service Support & Delivery qualifiedPrince 2 FoundationBusiness Objects DesignerSharepoint 2010 AdministrationSQL Windows 7, 8, 10, Citrix, VPN, Oracle, SAP, Remedy, SQL, Business Objects, VB, Siebel, ERP & CRM, Supportworks, o365, MS TeamsITIL 2 Service Desk, Major Incident, Problem, Change & Release, Availability, Continuity and Service Improvement PlansITIL V3Service Operation, Service Lifecycle, Application Management, Service Transition, Service Portfolio and Continual Service Improvement
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.