Paula Grant
VP End to End Programme Manager @Barclays
Northampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2025 — Present
VP End to End Programme Manager @Barclays
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Northampton, GB
EDUCATION
2001 — 2003
The Open University Business School
Managing Change
SKILLS
Call CentersBusiness TransformationBusiness ProcessProject ManagementOutsourcingStakeholder ManagementBusiness Process ImprovementProgram ManagementTeam ManagementChange ManagementCrmCustomer ExperienceContact CentersManagementProject DeliveryStrategy
ABOUT PAULA GRANT
A customer focussed, results driven Programme and Business Change Manager with 30 years’ experience within the financial services sector, including Contact Center Outsource and Offshoring, IT Solutions, Software Delivery, Strategic Planning and Customer Experience/Journey Mapping.
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