Paula G.

Vice President of Clinical Services @HCA Healthcare

VA, US

Experience and expertise in providing evidence-based treatments for children, teens, couples and families.• Provides leadership and strategic planning of clinical services and programs to meet the needs of the community and the facility’s performance goals and objectives• Administers and evaluates effectiveness of psychological services to patients, including the study and treatment of mental, emotional, and behavioral disorders• Oversees testing and counseling services to patients with psychological disorders• Coordinates overall administration and management of psychiatric therapeutic programs• Provides, directs, supports and guides staff who provide direct therapeutic care to patients• Plans and implements program-specific policies and procedures, and coordinates activities and issues with physicians, allied clinicians and other professionals• Provides oversight and direction for the Patient Experience initiatives• Conducts day-to-day communications within the facility regarding Patient Engagement • Assesses individual and group needs to improve Patient Experience Outcomes• Plans, develops and implements formal and organized clinical services programs as part of the therapeutic environment• Develops strategies to overcome operational barriers by pro-actively identifying barriers and develop/enact effective mitigation strategies• Operationalizes tactics in support of strategic goals for customer engagement and patient experience • Develops and organizes programs of clinical services based on specialized consumer populations• Implements new clinical techniques, and provides direction to staff and facility personnel• Extracts and interprets data to support facility needs • Tracks and trends outcomes, makes recommendations and develops action programs to improve engagement• Maintains organizational structures/users in reporting systems by completing required audits and approval processes• Ensures programs adhere to standards of care

License Independent Clinical Social worker

Washington DC

The Catholic University of America

Master of Social Work (MSW)

Licensed Clinical Social Worker

Florida

Licensed Clinical Social Worker

Virginia

Macalester College

Bachelor's degree