Paula Dickens

About Paula Dickens

Versatile compliance and risk professional armed with progressive years of technical and management experience; encompassing IT infrastructure management, extensive customer/client relations management and enterprise resource management. Recognized as a proactive and goal-driven leader with established record of success in generating information systems technology and department infrastructure; combined with team-building efforts, diversity workshops, morale support, peer and co-worker development. Competent at developing high-exposure projects, with ability to easily adapt to rapidly changing environments as well as to ensure bottom-line success. Accomplishments built upon strong leadership, reliable delivery and effective change that enables internal stakeholders to bridge gaps of business operations. This is exhibited thorough a history of successful projects, long-term supplier relationships and a balanced management style that builds effective relationships at all levels of the organization.Specialties: Staff Supervision / Team BuildingConflict ResolutionProject Management Vendor/Client RelationsTechnical and Business SolutionsStrategic Planning and Execution

Experience

1. Operational Risk Management

   Citi

   Oct 2023 — Present · US

Education

• University of the Incarnate Word

  Master of Business Administration (MBA), Business Administration and Management, General

  2017

• University of the Incarnate Word

  Bachelor of Business Administration (BBA)

  2005