Paula Angelucci

Regional Manager Field Operations @Burlington Stores, Inc.

US

Train and coach Regional VPs and District Managers on store processes and provide ongoing support on best practices. Identify under-performing stores and districts, diagnose issues, partner with Regional VPs to address gaps, and follow up to resolve and/or escalate issues. Provide input to home office teams on systematic operational challenges to inform chain-wide solutions and inform change management plans.Roll out programs and introduce new processes to Field and Stores with feet on the ground for managing change. Validate store readiness, resolve/escalate issues, define backup plans, monitor post-launch results, and intervene in struggling markets to make change stick.Lead in-store execution of new process and tool tests, diagnose issues, andimprove solutions as well as launch processes. Surface improvements to existing SOPs and tools.Partner with Real Estate, New Store Ops, and other functions to ensure operational readiness to open new stores and relocations. Coach field leaders to resolve issues and get new stores on-process from the Grand Opening.Represent Ops standards and culture of excellence and accountability in stores. Bethe process expert and the first line of support for stores and field. Conduct market assessments, create action plans and support execution.Partner closely with Regional VPs and District Managers to drive the business in each market through operational excellence.

Penn State University

Bachelor of Business Administration - BBA